Shaundra Kavanagh Liberator / Junior Client Representative

Where are you from?



Q & A

If you can’t find the sunshine, be the sunshine!

My FAVOURITE movie is The Devil Wears Prada.

I appreciate every genre of music, but if I had to pick an all time favourite band it would have to be INXS – I’m a big Michael Huchence fan. 

Scrambled eggs on toast, but always with a side of mushrooms! 

Boost Juices Janines favourite with extra passion fruit

My passion would have to be being true to myself and always finding confidence in my own judgement and decisions. I enjoy learning new things and adventuring.

Liberty genuinely cares about the people who use our service and the staff who work hard to achieve best experience for both. Liberty is true to their values 

A Hippo because they are large and in charge ;) 

I am at my best with a to-do list that’s a mile long. I’m up for a challenge and will not stop until I am finished. I’m great at organisation, prioritising, and keeping moving. 

My younger sisters are always a crack up. They never fail to make me laugh.

I usually go the extra mile for a customer daily, that’s just apart of customer service. It’s always good to make it personal by calling your customers by name (if appropriate) and encouraging them to do the same to you. Ask about details they’ve mentioned to you: family, upcoming or recent vacations, hometowns, career, etc.
I make smiling a requirement. You’d be surprised how much it matters to customers! Ensuring everyone who comes into contact with customers has a smile on their face is a great way to go the extra mile.

I facetimed Kurt Coleman before, lol.