Liberty is an Australian owned business with a very different model to the wider market. We value our long-term relationships with our clients and as such we have designed and deliver compelling propositions:
Our values are the benchmark by which we deliver exceptional client service. It is our competitive advantage.
We believe that people that work in our client organisations need us to deliver exceptional service, and define this as an optimistic attitude, perceptiveness, communication and delivering nothing less than outstanding outcomes.
These four service values underpin all others.
We do EPIC. That's why we are the workspace revolution.
is defined as 'the quality of being outstanding or extremely good' which means 'fine' or 'ok' is not acceptable.
is defined as 'the practice of being or tendency to be positive or optimistic in attitude' and requires a can-do outlook.
is defined as 'having the ability to know or understand things without any proof or evidence' and requires proactively predicting client needs.
is defined as 'the quality of being willing, eager, or able to talk or impart information'. It requires listening empathetically, properly understanding and being prepared to manage client understanding in return.
Liberty workspaces are in central locations, with all the business and personal benefits of being close to other CBD businesses, restaurants, bars and cafes.
EPIC Service throughout
The Liberators are here as an extension of your team, not to service our business. They are not rewarded by revenue generation, but by client retention, their personality and panache.
Because we are headquartered in Perth our senior management can make quick decisions for problem solving and resolution.
Liberty provides a 'Triple A Grade' accommodation and a welcoming professional environment to enable you to remain in control of your commercial success.
You will not see our logo anywhere except pens and note pads in meeting rooms, and only then if you need them. Our workspaces are purposefully unbranded so your staff feel ownership of the space and your clients feel the space is all yours.
Simplicity and Flexibility
The flexible workspace market has matured significantly with more and more organisations choosing simplicity and flexibility over the suffocation and constraints of conventional leases.
But flexibility is no longer the only driver for organisations choosing workspaces. They are also looking for service, they are looking for value, they want to remove all distractions and be free to concentrate on their core business. We do that.
Since our launch the consistent feedback we've had from happy clients is that we are honest, transparent and reliable. There are more than 30 testimonials for you to read.
Many clients join us as a temporary solution and end up staying because we delivered on our promises and did not fill their invoices with unwelcome surprises. It helps them stay agile to market conditions and the affordability makes commercial sense.
We are so confident in the transparent way we operate that we produced a 'Buyer's Guide' to workspaces.
This guide gives impartial advice for businesses seeking office space. It is intended to help with what can be quite a complex decision – how to go about finding the right office for your needs, at a total price that works for you – so you are in control and confident at the helm of your enterprise.
We aim to cut through the clutter and give you accurate and easy-to understand advice – it's not just about highlighting why you should choose Liberty, it's about giving you the insights you need to make the right choice.
Liberty has simple, straight-forward, easy to understand pricing. We keep all ad-hoc charges to a minimum so you can feel secure knowing there are no surprises.
Organisations can clearly budget for all of the likely costs associated with occupying a flexible workspace and make an informed decision, rather than selecting an operator based on a gimmick or package that ultimately may not provide good value.
By providing this level of visibility and simplicity to our clients, prior to any commitment, we have significantly improved the buying process for many organisations.
We are so confident that our total package will provide a better value solution for businesses that we introduced our Price Promise Guarantee.
We are the only operator who prepare an estimated total cost of occupancy to include all consumable items and ad-hoc services, to compare against other operators, if requested.
The charges you can incur in this area vary wildly between providers and this is more often than not where clients feel the pain of choosing (what appeared to be) the cheapest option.
We fully understand the total cost of occupancy and we have developed a very simple comparison tool which clearly demonstrates all of the costs that need to be considered before making your decision.