Jayde Towers
Client Experience Director

Where are you from?

Busselton, Western Australia


Graduated year 12 in 2011
Certificate I in Tourism
Certificate II in Business studies
Certificate III in Hospitality
Real Estate Sales License

Work Experience – Geographe Bay Tourism Association (tourism consultant), Stocker Preston Real Estate (personal assistant), First National (receptionist), Geographe Marine Engineering (administration).

Lived: Bunbury, Broome, Busselton, Cairns, Airlie Beach and Perth

Q & A

Where are you from?

Busselton, Western Australia

Favourite Drink?

Vino! White or Red… You will also never see me pass on an almond milk latté either.

What’s your hidden talent?

Rolling my eyes… and multitasking. Does that count?

Your favourite quote/motto/saying?

Imperfection is beauty, madness is genius.

Your passion?

Cooking – making an amazing meal with friends while enjoying a nice glass of wine.

What makes you laugh?

All my friends and family, especially my littles brothers, they are quiet the comedians – surround yourself with amazing people that make you laugh even on your bad days.

Little known fact about you?

I was on a reality TV show called ‘Aussie Salvage Squad’ that aired on 7mate in August 2018.

What you love about Liberty/your job?

The team. It’s rewarding to be surrounded by kind, caring, respectful people every day.

What did you last do for a customer that went the extra mile?

Exceptional customer service is all about going the extra mile and making sure you listen to your clients needs. I booked accommodation for a client over the phone I started making conversation & showing interest in his plans for his travels. He advised me he was planning a surprise honeymoon for his new wife. Once the booking was complete I phoned the hotel and advised them about his surprise plans. I requested if they could make his stay extra special (wine, chocolates, flowers) and a note from myself congratulating them. I am pleased to say they were very thankful I made their stay extra special.

Favourite Band?

Angus & Julia Stone, the Waifs, Rufus – are a few of my favourites! I love all kinds of music.

If you were an animal what would you be and why?

A dolphin – ‘A lover for life, fun & people’

Favourite place you have visited anywhere in the world?

Dubrovnik (Croatia), Ios (Greece) or Lagos (Portugal) – can’t decide.

Favourite Food?

Japanese and Italian

Have you met anyone famous?

Not yet. If I was able to pick someone it would be the Duchess of Sussex (Meghan Markel).