Sonja Nikki
Liberator/Client Experience Team

Where are you from?

FInland.

Bio

I have a degree in International Business Administration. During my studies I did an exchange period in Vic, Spain where I learnt Catalan language and improved my Spanish vocabulary. I also did an internship at the University of Maribor, Slovenia as an international relations officer.

I have over 3 years of experience in customer service and sales. While working in sales, I won the ‘best seller of the month’ -award in March 2022. I have also worked as an au pair in England for 3 years and in Spain for 2 months.


Q & A

Your favourite quote/motto/saying?

“Be always kind and help others in need without waiting to get something in return, even when you don’t have much to offer. Good things happen to those who do good things for others.

Little known fact about you?

I have a passion for languages so I have managed to learn 7 different languages.

Favourite Band?

I don’t have a favourite band.

Favourite Food?

joulutorttu – which is Finnish Traditional Christmas pastry.

Favourite Drink?

Mango Juice

Your passion?

Languages and roller blading.

What you love about Liberty/your job?

Positive and supportive environment.

If you were an animal what would you be and why?

I reckon, I’d be a wolf because they are loyal, courageous and brave as well as caring.

What’s your hidden talent?

I do a pretty good Donald Duck impression 😀

What makes you laugh?

My boyfriend and his dad’s debates.

What did you last do for a customer that went the extra mile?

I was working in sales at the security company and there was one customer who has already purchased the alarm systems from us and was having issues with it. It was late in the afternoon and the customer service was closed so she contacted me for help. I had a video call with her so I could show her how to use the alarms because I had the same alarm system at home so I could help her through the call. 🙂

Favourite place you have visited anywhere in the world?

Australia or Japan.

Have you met anyone famous?

Yes. My favourite Finnish singer, Anssi Kela.